Certified Cloud Technology Associate

Welcome to your Certified Cloud Technology Associate

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1 out of 9

1. What is an important concern for the customer in multi-tenant environments?

Availability

Network bandwidth

Network latency

Security

2. Virtualization is a key architectural feature of Cloud computing. What is another one of these key characteristics of Cloud computing?

the use of secured access

the use of Service Level Agreements

the use of standard protocol

the use of the Internet

3. Where did the Internet begin?

a cluster of cooperating universities in the USA

computer hobbyists

the CIA

the Department of Defense of the USA

4. What is a benefit of Cloud Computing for IT staff?

higher payment of IT staff involved in Cloud Computing

less interruption of work caused by users asking for support

less knowledge needed: Cloud Computing does not require special skills

lower stress levels: less worry about normal daily activities like making back-ups

5. What is a correct description of a Thin Client?

a Client computer without a screen

a mobile phone with access to the Internet

a Personal Computer without a hard drive

a user terminal without a processor

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6. What is Multi-tenancy?

An architecture in which a single instance of a software application serves multiple customers.

An architecture in which each customer has their own software instance.

A way of thinking in terms of services and service-based development and the outcomes Of services.

The act of creating a virtual (rather than actual) version of something, including (But not limited to) a virtual computer hardware platform, operating system (OS), Storage device or computer network resources.

7. The ISO/IEC 20000-1:2011 standard requires that ISO/IEC 20000 processes are documented. Who needs to show that they are familiar with the processes and adhere to the procedures and working instructions?

Only the organization, because they are responsible for the processes.

Only the Cloud service provider, because they take over all responsibility.

Both the organization and the Cloud service provider, because they share responsibility.

Neither the organization, nor the Cloud service provider, because the processes within Cloud computing are outside the scope of ISO/IEC 20000.

8. Which service model allows the customer to choose more layers in the Computing architecture?

Infrastructure as a Service (IaaS)

Platform as a Service (PaaS)

Software as a Service (SaaS)

There is no difference between the service models.

9. What is an example of a single purpose environment?

any application on any server

interface to a large computer

interface to large storage

Mainframe

10. What is Federation in Identity management?

cloud-based Identity management enabling single sign-on (SSO) for multiple systems

systems in the Cloud sharing information about the identity of users

the cloud of all systems accessible by a single user

the identity of a group of users sharing the same cloud resources

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11. What is the benefit of storage availability in the Cloud?

Additional storage does not require budget for new large storage devices.

Storage in the Cloud has a higher availability than storage devices in the Local Area Network (LAN).

Storage in the Cloud has shorter access times than storage in the LAN.

Storage in the Cloud is easier to protect against intrusion.

12. Which question do you not have to ask when moving your local Cloud network to a hybrid environment?

How do I test if my provider has everything under control?

How well is my data protected against theft?

What happens to my data when I’m not using it?

What will my customers notice from the move?

13. What is Abuse of Cloud Services?

An intolerable system slowdown leaves all of the legitimate service users confused And angry as to why the service isn’t responding.

Cloud provider may not only host your data and applications, but also malicious software.

Moving into the Cloud may make it more difficult for organizations to prove their

Compliance to legislation and regulations during external audits.

Some of the cloud providers staff or sub-contractor staff may be untrustworthy.

14. Why is a trial period needed when considering to use Software as a Service (SaaS)?

to establish the required bandwidth for using the cloud services

to evaluate whether the cloud services will be useful

to find out whether the vendor will meet the Service level agreement (SLA)

to have time to accommodate the local network to use of the new services

15. Why are standards used in Cloud Computing?

Standards provide compliance.

Standards provide location independence.

Standards provide portability.

Standards provide security.

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16. What is a major limitation in using applications on mobile platforms?

lack of applications available for mobile platforms

limited memory of mobile phones

not all applications are available for all mobile platforms.

there is no enterprise applications available for the mobile platforms

17. What is an important limitation of Cloud Computing?

automation

increased costs

privacy

shared resources

18. In a cloud environment, consumers become dependent upon providers for products and services. What is a term used to describe the difficulties in migrating a software application from one provider to another?

Data conversion plan

Loyalty program

Marketing strategy

Vendor lock-in

19. What is a staffing benefit of Cloud Computing?

fewer IT-staff

higher recruitment

managed services

self-service

20. What is a Virtual Private Network (VPN)?

a secured connection for remote access to a Local Area Network (LAN)

a secured private cloud for a single user

a virtual network device for private purposes

an operating system for private network systems

5 out of 9

21. What is not a valid reason for the customer asking a Cloud provider where their servers are located?

A. Geographical location may tell something about network latency.

B. The geographical location may tell something about legislation.

C. The number of sites tells you something about disaster recovery possibilities.

D. When a server breaks down, the customer wants to send a technician to fix the problem as soon as possible.

22 Why is it beneficial to businesses that Cloud computing involves managed services?

A. All services are managed, even when a Cloud provider goes out of business.

B. Cloud services automatically comply with the national and international legislation.

C. The business does not have to worry about the performance of Cloud services.

D. The business own IT department can shift the focus away from operational issues.

23 What is information that can be used to uniquely identify, contact, or locate a single Person or can be used with other sources to uniquely identify a single individual?

A. Enterprise Architecture (EA)

B. Personal Identifiable Information (PII)

C. Service Oriented Architecture (SOA)

D. Single sign-on (SSO)

24 What is an important benefit of Cloud Computing?

A. highly protected data

B. independency from the Internet

C. reduced cost

D. small bandwidth

25 What is a risk of providing Cloud based services?

A. data continuity

B. elasticity

C. self-service

D. virtualization

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26 What is a correct definition of Cloud Computing?

A. a large pool of usable and accessible virtualized resources

B. a network of globally interconnected client computers

C. a service architecture based on thin clients

D. a service offered by a Service provider, not limited by a Service level agreement (SLA)

27 You are a small business owner who wants to move all of your IT to the Cloud. You are growing and want dynamic scaling. You expect the desktops of your employees to be virtualized. You discuss some policy-based services with the Cloud provider. What type of service model will you be discussing?

A. IaaS

B. PaaS

C. SaaS

D. XaaS

28 What is the purpose of the HIPAA Privacy Rule?

A. to have the Hypervisor protect private data

B. to protect personal financial and accounting information

C. to protect personal health information

D. to protect private information in HTML documents

29 What is an important requirement for applications to be accessible in the Cloud?

A. The application should be compatible with the browser of the user's computer.

B. The application should use the same programming language as the clients.

C. The user should know on which server the application is located.

D. The user's identity should be known by the application.

30 Authentication means asking: “Who are you?” Authorization means asking: “What are you allowed to do?” What does the Accounting characteristic from triple-A ask?

A. How much money do you need to pay?

B. What are you going to do?

C. What did you do?

D. What resources will you need?

7 out of 9

31. Which process is not covered by ISOIEC 20000?

A. Configuration management

B. People management

C. Service level management

D. Supplier management

32. What is not a mitigating measure against data loss?

A. audits

B. authentication and authorization

C. encryption

D. Storage area network (SAN)

33. What is a big benefit of Cloud based services for a small Internet based business starting up?

A. the data security and privacy

B. the high Operational Expenditure (OPEX)

C. the service level agreement (SLA)

D. the short implementation time

34. What top threat to Cloud computing refers to components that may not have been developed for multi-tenant architecture and may cause security issues?

A. Account or Service Traffic Hijacking

B. Denial of Service (DoS)

C. Malicious Insiders

D. Shared Technology Vulnerabilities

35. How does Cloud Computing change the relationship between provider and customer?

A. increased focus on Service level agreements (SLAs)

B. less compliance to standards

C. less focus on SLAs

D. more focus on training

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36. What risk is minimized by proper HR vetting procedures?

A. account, service, and traffic hijacking

B. insecure application interfaces

C. malicious insiders

D. shared technology vulnerabilities

37. What can be done to make maximum use of the interoperability principle of Cloud Computing?

A. Employ multiple system integrators to build your private cloud.

B. Only use cloud providers located in Europe.

C. Use hardware and software of a single vendor.

D. Use standard protocols.

38. What are the main hardware components of a local Cloud environment?

A. Blade server, Local Area Network (LAN), load balancer, storage

B. Virtual desktop, Local Area Network (LAN), load balancer, storage

C. Blade server, virtual desktop, Local Area Network (LAN), load balancer

D. Virtual desktop, blade server, load balancer, storage

39. Why did virtualization boost the emergence of Cloud Computing?

A. A virtual machine is more secure than a physical machine.

B. Virtualization made it easier and cheaper to share resources between users.

C. Virtual machines have greater performance than their physical counterparts.

D. Virtualization leads to better network utilization.

40. Failover is the capacity to switch automatically to another system or resource in the event of a failure. Which Cloud property makes failover easier to scale in the Cloud than on physical servers?

A. Internet connection

B. multi-purpose

C. multi-tenancy

D. virtualization

9 out of 9

Certified Cloud Technology Associate

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